Terms & Conditions

The terms “we,” “us,” and “our” refer to ARRA design studio (a trading name of Breakthrough Consulting LP, registered in Hungary). The term the “Site” refers to https://arradesignstudio.com/ website. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

This Terms and Conditions, Privacy and Cookie Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect. By providing us with your data, you warrant to us that you are over 13 years of age.

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

General

All work carried out by Petra Molnár of ARRA design studio (Breakthrough Consulting LP) is on the understanding that the client agrees to the following terms and conditions:

Unless stated otherwise, all content (text, graphics, images, audio, video, software, data compilations, page layout etc.) included on this website is the property of Petra Molnár of ARRA design studio (Breakthrough Consulting LP), our affiliates or other relevant third parties. By continuing to use the Site you acknowledge that this content is protected by copyright, trademarks, database rights and other intellectual property rights. No content from this website may be used, sold, re-created, modified, copied, distributed or shared without prior written permission.

All prices indicated on the relevant page are net prices, unless otherwise stated. If and where applicable, VAT will be added to the quote and invoice showing the total amount payable. Please note prices are subject to change. Upon enquiry you will be e-mailed a detailed quote, this quote is valid for 1 month. Once a deposit has been paid, prices are secured and are no longer subject to change (excluding any additions/alterations to your order).

Plagiarism will not be tolerated under any circumstances. The website and all images and designs are the property of Petra Molnár of ARRA design studio (Breakthrough Consulting LP) unless stated otherwise. No content may be reproduced, copied, sold or shared in any form without prior consent.

In the event of cancellation by the client, any payments made are non-refundable.

In the rare instance that the order is cancelled by myself, you will receive a full refund (including deposit) but will not receive any products or artwork.

Any information given on the potential duration of a project is to be considered by the client as an estimate only. I will do my best to notify you of any reason that may cause delay to the duration of your project, however I cannot be held responsible for any unforeseen circumstances.

I reserve the right to refuse to use any imagery, words or phrases in my designs that I may deem inappropriate or unsuitable. I also reserve the right not to give a reason for this decision.

I usually work Monday to Friday from 10:00AM to 6:00PM GMT. Working as a digital entrepreneur my hours are quite flexible. I accommodate my working hours based on the client’s location and timezone. I generally take a maximum of 2 days off per week. If you do not hear from me for two days in a row this can be why.

Branding, Graphic Design, Website Design

A deposit of 50% is required to book your project. This payment can be made by international or SEPA bank transfer.

The remaining balance of 50% is due at the end of your project, before the final files are sent out to you.

Further payment plans are available at request.

Please ensure you complete your Discovery Questionnaire before your project start date, or this will delay the start of your project.

Please allow 4-10 weeks from your project start date for your design to be completed. You will be sent PDF proofs of the designs for your approval and changes at each stage of the project. It is important that you get back to me with your changes or approval as quickly as possible at each stage, or the turn-around time may be delayed.

At  the end of the project you will receive a zipped file containing your Brand Style Guide and all the necessary files for your new branding. This includes small, medium and large sizes, in both PNG and PDF format, as well as original Vector files so that you can resize the designs if needed. If you require any additional sizes or formats, these can be provided on request. You will also receive a File Guide document which explains where to use each file type.

Any print files (business cards, stationery etc.) will be provided as print ready PDFs based on the requirements of your chosen printers (you will need to provide their name & website so I can get their templates).

If you have a specific font in mind for your branding, let me know at the start of the project and we will see if its a good fit for the rest of the design. If I do not already own the font then the cost will be added to your final invoice.

I do not offer refunds on branding projects. I work closely without throughout the project to check you are completely happy with the designs.

A Full Website Design includes the creation and design of up to 5 pages. These can include a Home page, About Page, Blog, Contact Form, Gallery Pages and a Terms and Conditions.

Hosting and domains are not included. E-commerce (online store) is not included at the moment. This may change in the near future, so check on me later if you are interested in this feature. Content writing and SEO services are not included. You will either need to write the content yourself, or hire a Copywriter to do so for you.

For website or blog design, a credit to this Site in the footer area is required.

I work with the WordPress platform. If you wish me to customize a specific theme for your website, please check if the theme you are considering to purchase is for the right platform. I am not responsible for any mistakes.

I am not responsible for any loss of data on your site due to a fault with the platform. However WordPress has its system in place to protect your site, so this should not be an issue. I do keep a copy of any custom CSS used on your site so that this can be re-instated if any issues do occur.

Privacy & Cookie Policy

Your privacy is very important to us. Any information collected on this Site will not under any circumstances be sold or shared with any third parties. ARRA design studio (Breakthrough Consulting LP) only collects personally identifying information (such as name and email address) through our website when you specifically and knowingly provide the information, for example, when you contact us via email or sign-up to receive our freebie offers. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defense of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

When you hire us for a design project we collect customer data relating to the desired services, such as your full name, business name, billing address, email address, phone number, contact details, purchase details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

We collect financial data that is related to your payment method, such as bank transfer details. We collect financial data in order to allow you to purchase, order our services from our website. We store limited financial data. 

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

We do not carry out automated decision making or any type of automated profiling.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, the potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

Any information you provide is used solely for the stated purpose unless you agree in advance to additional use. You may request at any time to be removed from our lists and your Personal Information will be removed from our database. You can contact us directly at hello [@] arradesignstudio.com to handle this request.

We may access personal information from social networking sites and apps, including Pinterest, Facebook, Instagram or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

When you visit ARRA design studio (https://arradesignstudio.com), we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies are files with small amount of data that is commonly used as anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. ARRA design studio (Breakthrough Consulting PL) uses these “cookies” to collect information and to improve our website. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Site.

We may partner with third-party analytic companies, including Google Analytics. The analytic companies may also use cookies or other tracking technologies to analyse visitors’ use of our website to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third party analytic companies.  You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. By consent to this Terms & Conditions, Privacy & Cookie Policy, and Disclaimer you acknowledge that your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties. We will notify you promptly of any known breach of our security systems or your data which might expose you to serious risk.

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

This Privacy Policy, Terms & Conditions and Disclaimer will be interpreted in accordance with Hungarian law. If there are any disputes they may only be dealt with by the courts of Hungary.

If you have any questions about this Privacy Policy, Terms & Conditions and Disclaimer or the practices of this Site, your dealings with this Site, do not hesitate to contact us.

Testimonial Disclaimer

The testimonials, statements, and opinions presented on https://arradesignstudio.com are applicable to the individuals who wrote it. Results vary and may not be representative of the experience of others. The testimonials are voluntarily provided and are not paid for. The testimonials are representative of client experiences but the exact results will be unique and individual to each client.

Owner and Data Controller

Breakthrough Consulting LP (ARRA design studio) – represented by Petra Molnár as CEO
Business address – Bercsényi utca 12., Kiskunhalas, Hungary, H-6400
Email – hello [@] arradesignstudio.com

This document was last updated on 10 August 2019.